Terms of Service

1. Acceptance of Terms

By accessing or using Upliven, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

Upliven is a platform that connects coaching professionals with clients for 1:1 video and audio sessions. We facilitate the connection and payment processing but do not provide coaching services directly.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials. You must provide accurate and complete information when creating your account.

4. For Clients

• Sessions are billed per minute based on the coach's published rate
• Payment is processed at the end of each session
• You may cancel a booking up to 2 hours before the scheduled time without charge
• You agree to treat coaches with respect and professionalism

5. For Coaches

• Coaches retain 80% of session earnings; Upliven retains 20% as a platform fee
• Payouts are processed according to the schedule in your dashboard
• You are responsible for the quality and legality of the coaching services you provide
• You must maintain accurate availability and respond to bookings promptly

6. Prohibited Conduct

You may not:

• Use the platform for any unlawful purpose
• Harass, abuse, or harm other users
• Attempt to circumvent the payment system
• Share another user's personal information without consent
• Upload malicious content or interfere with the platform's operation

7. Limitation of Liability

Upliven is not liable for the quality or outcome of coaching sessions. We are a technology platform that facilitates connections between coaches and clients.

8. Modifications

We reserve the right to modify these terms at any time. Continued use of the service after changes constitutes acceptance of the new terms.

9. Contact

For questions about these terms, contact us at legal@upliven.app.